LUMA Institute
Exercises
Core activities to drive collaboration and results.
2×2 Matrix
Force tough choices by visualizing trade-offs. A 2x2 matrix plots items across two dimensions, highlighting what's important and what to ignore. It wo...
Abstraction Laddering
Escape tunnel vision using abstraction laddering. Move between strategic "why" and tactical "how" levels. Teams often get stuck at one level, missing ...
Affinity Clustering & Analysis
Affinity Clustering organizes raw data into themes. After research, you might feel swamped. This exercise transforms chaos into clarity. Teams group s...
Alternative Worlds
Borrow ideas from different fields to break free from stale thinking. Ask, "What would Disney do?" or "How would a hospital handle this?" Analogous th...
Appearance Modeling
Appearance models test a concept's look and feel before investing in functionality. A high-fidelity model reveals if people want to use, hold, or live...
Bulls Eye Diagramming
Bull's-eye Diagramming is a visual prioritization method from the LUMA collection. It uses concentric circles to represent levels of importance. The e...
Concept Poster
Concept posters visually communicate your idea. Combine images, words, and diagrams to tell your concept's story. This makes abstract ideas concrete a...
Cover Story Mock-Up
Envision your idea as a magazine cover story. What's the headline? This exercise helps you define success and work backward to achieve it. A mock maga...
Creative Matrix
Constraints can spark creativity. A creative matrix gives you structure by combining different categories to generate ideas. This forces unusual combi...
Experience Diagramming
Experience diagramming maps a person's journey through a task. It reveals smooth spots and pain points. This shows what happens and how it feels. Use ...
Impact & Effort Matrix
Prioritize ideas and tasks by mapping them on a 2x2 matrix. This framework clarifies the potential impact versus the effort needed. Identify quick win...
Importance/difficulty Matrix
You have many ideas but limited resources. This Importance vs. Difficulty Matrix helps you decide what to do first. Plot each idea based on its import...
Improvement Planning & Prioritization
This exercise, inspired by LUMA, helps teams prioritize improvements by assessing impact and effort. Evaluate user impact (severity on task completion...
LUMA - Interviewing
Interviews are powerful because people enjoy sharing their stories. Talking directly with stakeholders provides insights into their experiences, feeli...
LUMA - Build Your Own
Building things makes abstract ideas real. Participants create physical models of concepts using simple materials. As they build, they explain their t...
LUMA - Buy A Feature
Money talks. Give participants a budget and have them 'buy' the features they want most. Limited resources reveal true priorities. Observe their first...
LUMA - Critique
Critique sessions improve designs through structured feedback. Constructive critique focuses on what works, what doesn't, and how to improve. When don...
LUMA - Fly-On-The-Wall Observation
Observing beats asking sometimes. Watch without interfering to see what people *actually* do, not what they *say* they do. Blend in. Watch natural beh...
LUMA - Heuristic Review
Heuristic evaluation is a fast way for experts to find usability problems in designs. It uses established principles (heuristics) to systematically ev...
LUMA - Journaling
Journaling captures observations, thoughts, and experiences over time. Participants record what they notice and feel. Analyzing these records reveals ...
LUMA - System Usability Scale
The System Usability Scale (SUS) offers a quick way to measure usability using a 10-question survey. It provides a reliable usability score, allowing ...
LUMA - Think-Aloud Testing
Want to quickly uncover usability issues? Ask users to think out loud as they use your product. They'll narrate their thoughts, revealing confusion, d...
LUMA - Think-Aloud Testing Preparation & Training
This exercise prepares teams to run effective think-aloud usability testing. Participants review facilitation techniques and practice observation meth...
LUMA - Walk-A-Mile Immersion
Want to truly understand someone? Live their experience. This exercise simulates user journeys through role-play. Navigate in a wheelchair. Use softwa...
LUMA - What's On Your Radar?
The Radar Method helps you visualize and manage priorities over time. It's about what deserves your attention *now* versus what's on the horizon. Draw...
LUMA-Concept Mapping
Concept mapping visually represents how ideas connect. By placing ideas in circles and drawing lines to show relationships, you can clarify complex to...
LUMA-Contextual Inquiry
People often do things differently than they say. Contextual inquiry puts you in the user's environment. Observe their work and ask questions as they ...
LUMA-Storyboarding
Storyboarding clarifies ideas. It presents a concept as a sequence of events, much like a comic. This shows how a user interacts with your solution. I...
Persona Profile
People often make design decisions based on assumptions. That's a problem. Personas help you design for real people instead of imaginary ones. Turn re...
Problem Tree Analysis
Problems are like trees with roots and branches. This method helps you dig below surface symptoms. Start with a problem. Map its causes as roots and e...
Quick Reference Guide
You've conceived an idea; now, write its rule book. A Quick Reference Guide keeps your design consistent from start to finish. Clarity is key. This gu...
Rose, Thorn, Bud
This method helps you evaluate a project, experience, or idea. Roses represent what's working well. Thorns highlight problems or pain points. Buds sig...
Rough & Ready Prototyping
Rough prototyping is about learning fast. Build a quick, basic version of your idea to test it. Use simple materials like cardboard and tape. Focus on...
Round Robin
Round Robin helps teams build on each other's ideas. It's a structured way to evolve concepts by passing them from person to person. Each participant ...
Schematic Diagramming
Schematic diagrams clarify complex systems. They map connections and flows by stripping away unnecessary details. Think of it as a blueprint. This exe...
Statement Starters
Framing problems dictates the solutions. Statement starters help view challenges from new angles. Prompts like 'How might we...' reframe problems into...
Thumbnail Sketching
Thumbnail sketching uses quick drawings to explore ideas fast. It's about getting concepts on paper, not making art. This visual process helps generat...
Video Scenario
Video brings concepts to life. Instead of just describing an idea, show stakeholders how it works in a realistic scenario. A video scenario captures a...
Visualize The Vote
Visualize the Vote makes group preferences visible, leading to democratic decision-making. It uses visual polling to harness collective intelligence a...
Workshops
Comprehensive sessions for deeper exploration.
Collaborative Design Validation
This workshop provides a structured approach to collaborative design evaluation and refinement. Teams use validation techniques, including prioritizat...
Concept Development And Refinement
This workshop walks teams through the concept development lifecycle. From visualizing initial ideas to creating storyboards, participants learn iterat...
Empathy To Problem Framing
This workshop builds empathy and frames problem statements. Participants develop personas. They experience empathy exercises. They learn problem refra...
Expert Evaluation To Improvement
This workshop provides a structured approach to usability evaluation and improvement planning. Teams use heuristic evaluation, collaborative analysis,...
Field Research To Direction
This workshop guides teams from field observations to insights. It uses contextual research, experience mapping, and analysis. Participants conduct re...
From Observation To Innovation Workshop
This workshop is part of the LUMA collection. It guides participants from observation to innovation. The goal is actionable innovation concepts. This ...
Longitudinal Insights To Ideas
This workshop transforms research data into design solutions. We use a structured approach to analyze and ideate from longitudinal data. Participants ...
Prioritize And Visualize
This workshop combines strategic prioritization with visual communication. Participants map stakeholder ecosystems and use radar diagrams. They'll als...
Rapid Iteration Cycle
This workshop accelerates design iteration. Teams prototype, test, evaluate, and refine, all in one day. Participants learn to build fast and test eff...
Usability Baseline To Enhancement
This workshop helps you establish usability baselines and create practical improvement plans. Teams conduct hands-on testing, measure results, analyze...
Value Discovery To Prototyping
This workshop helps teams design with a focus on user value, moving from understanding needs to creating prototypes. Participants use game-based prior...
Comments & Discussion
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Recent Comments (3)
This workshop was incredibly effective for our remote team! We adapted it slightly for a virtual setting and it worked wonderfully. The key was breaking into smaller breakout rooms.
Great resource! One tip: prepare all materials the day before to avoid any last-minute rushes.
Used this for our quarterly planning session. The structured approach really helped us stay on track!