Luma

LUMA - Interviewing

Interviews are powerful because people enjoy sharing their stories. Talking directly with stakeholders provides insights into their experiences, feelings, and needs. Asking the right questions and actively listening are crucial for success.

Duration
10 hours
Group Size
5-8
Category
Luma
Difficulty
Easy
Participants will:

  • Gather firsthand information.

  • Understand stakeholders' feelings.

  • Challenge assumptions.

  • Build empathy.

  • Make informed decisions.

  • Identify key priorities.


  • Interviewing skills using a structured method.

  • Improved questioning techniques.

  • Consistent interview approach.

Select a quiet location. Avoid leading questions. Focus on information gathering. Prioritize listening over talking.

  1. Define your learning objectives.

  2. Develop targeted questions.

  3. Identify interview candidates.

  4. Recruit participants.

  5. Schedule interviews.

  6. Introduce yourself and explain the purpose.

  7. Start with broad questions.

  8. Listen attentively and take notes.

  9. Thank participants.

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For Facilitators

  • Review participant profiles and expectations
  • Prepare all materials and supplies
  • Test technology and room setup

For Participants

  • Complete pre-session survey
  • Review background materials
  • Prepare examples or case studies

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  • Recording device.

  • Notebook and pens.

  • Question guide.

  • Consent forms.

  • Quiet space.

Unlock Materials Required

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