Exercises

Discover 380+ facilitation exercises to energize your workshops, foster collaboration, and drive meaningful outcomes.

Most Popular

Showing 18 of 380 exercises

Business Model Canvas

3 hours

The Business Model Canvas puts your entire business on one page. This forces clarity on how you create, deliver, and capture value. It's a thinking to...

Ideation Rules

15 mins

This exercise sets ground rules for effective brainstorming. It fosters psychological safety, encourages wild ideas, and promotes building on each oth...

AF - Motivations

30 mins

Go beyond stated user needs to uncover the real "why." Surface-level requests often hide deeper motivations. For example, "I want it faster" could mea...

T-Chart

25 mins

Use a T-chart to compare ideas or decisions. This simple tool analyzes options through contrasting lenses. Think pros/cons, before/after, or facts/opi...

RICE

1 hour

The RICE scoring model helps teams prioritize initiatives based on Reach, Impact, Confidence, and Effort. It delivers a calculated priority score for ...

Tomorrow's Narratives

2.5 hours

Explore future service scenarios through storytelling. This exercise helps teams prepare for various possibilities and envision implications.

Experience Map

1.3 hours 2

Experience maps provide a holistic view of the user's world. They go beyond journey maps to capture the full experience ecosystem, including environme...

How-Now-Wow

40 mins

The How-Now-Wow matrix helps teams select ideas. It categorizes them by originality and how easy they are to implement. This 2x2 matrix highlights inn...

Love/Viability Matrix

45 mins

Prioritize product features based on user desire and build feasibility. Focus on the intersection of user love and execution reality. Aim for a Most L...

Co-Creation Workshop

4 hours

A co-creation workshop unites stakeholders to design solutions. Participants become equal partners. They combine perspectives to generate innovative i...

Service Safari

3 hours

Service Safaris are field research. Teams experience real-world services as customers. They document the journey, touchpoints, and service quality. Th...

System Scenario

3 hours

This exercise expands scenario development to consider system-wide changes. Explore how services function within larger social, economic, and environm...

4L's

30 mins

The 4 L's retrospective helps teams reflect on workshops or projects. It uses four perspectives: Liked, Learned, Lacked, and Longed For. This gives a ...

Behaviour Change Wheel

3 hours

This exercise provides a structured way to design behavior change interventions. It uses the COM-B model to analyze capability, opportunity, and motiv...

Scenario Planning

8 hours 1

Scenario planning helps organizations navigate uncertainty by creating multiple plausible future narratives. Instead of predicting a single future, de...

Competitive Alternative Identification

1.5 hours

Customers weigh all options, not just direct competitors. Competitive Alternative Identification maps these choices to reveal hidden competition. This...

Design Token Exploration

2 hours

Design tokens are the core of your design system. They are colors, spacing, typography, and other values that ensure consistency. This exercise helps ...

User Interview Guide

1 hour

A user interview guide helps you conduct consistent, thorough interviews. It's a structured, flexible document with questions and prompts to uncover u...