Atlassian

Atlassian - Roles & Responsibilities

Teams often struggle with unclear roles. This exercise helps clarify who does what. It reduces confusion and improves efficiency by creating clear accountability.

Duration
1 hour
Group Size
4-8
Category
Atlassian
Difficulty
Easy
The goals are to define roles, identify gaps, improve coordination, reduce conflict, and establish accountability.
The team will gain clarified roles, clear accountability, and reduced confusion.
Keep the discussion high-level. Avoid getting bogged down in minor tasks. Ensure everyone agrees on role assignments before finalizing the matrix. Review and update the RACI matrix quarterly as the team and its responsibilities evolve.

  1. List key activities (15 min). Brainstorm all major activities and decisions your team handles.

  2. Create a RACI matrix (20 min). For each activity, assign roles: Responsible (who does the work), Accountable (who makes decisions), Consulted (who provides input), and Informed (who needs updates).

  3. Identify issues (15 min). Look for activities with no owner, too many accountable parties, bottlenecks, and unclear boundaries.

  4. Resolve conflicts (10 min). Address overlaps and gaps through discussion and compromise.

  5. Document and share (5 min). Create a shared document for future reference.

Unlock Step-by-Step Instructions

Create a free account to access step-by-step instructions, agendas, and resources for all activities.

For Facilitators

  • Review participant profiles and expectations
  • Prepare all materials and supplies
  • Test technology and room setup

For Participants

  • Complete pre-session survey
  • Review background materials
  • Prepare examples or case studies

Unlock Pre-Work Requirements

Create a free account to access step-by-step instructions, agendas, and resources for all activities.


  • RACI matrix template

  • Whiteboard or spreadsheet

Unlock Materials Required

Create a free account to access step-by-step instructions, agendas, and resources for all activities.

Atlassian - Roles & Responsibilities Play
Official Atlassian guide to defining team roles.

Unlock Resources & Templates

Create a free account to access step-by-step instructions, agendas, and resources for all activities.

Discussion

0/2000
Loading comments...

Related Exercises

See all exercises

Atlassian - 4L's

1 hour

The 4 L's retrospective helps teams reflect on projects or sprints. It structures feedback around what the team Liked, Learned, Lacked, and Longed for...

Atlassian

Atlassian - Team Charter

1.5 hours

A team charter is a living document. It defines your team's purpose, values, and working agreements. It aligns everyone on how to work together and ac...

Atlassian

Atlassian-Customer Journey Mapping

2 hours

Map your customer's end-to-end experience with your product or service. This exercise helps teams grasp customer needs, pain points, and opportunities...

Atlassian