Atlassian

Atlassian - Roles & Responsibilities

Teams often struggle with unclear roles. This exercise helps clarify who does what. It reduces confusion and improves efficiency by creating clear accountability.

Duration
1 hour
Group Size
4-8
Category
Atlassian
Difficulty
Easy
The goals are to define roles, identify gaps, improve coordination, reduce conflict, and establish accountability.
The team will gain clarified roles, clear accountability, and reduced confusion.
Keep the discussion high-level. Avoid getting bogged down in minor tasks. Ensure everyone agrees on role assignments before finalizing the matrix. Review and update the RACI matrix quarterly as the team and its responsibilities evolve.

  1. List key activities (15 min). Brainstorm all major activities and decisions your team handles.

  2. Create a RACI matrix (20 min). For each activity, assign roles: Responsible (who does the work), Accountable (who makes decisions), Consulted (who provides input), and Informed (who needs updates).

  3. Identify issues (15 min). Look for activities with no owner, too many accountable parties, bottlenecks, and unclear boundaries.

  4. Resolve conflicts (10 min). Address overlaps and gaps through discussion and compromise.

  5. Document and share (5 min). Create a shared document for future reference.

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For Facilitators

  • Review participant profiles and expectations
  • Prepare all materials and supplies
  • Test technology and room setup

For Participants

  • Complete pre-session survey
  • Review background materials
  • Prepare examples or case studies

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  • RACI matrix template

  • Whiteboard or spreadsheet

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Discussion

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