Service Design Tools

Ecosystem Loops

Map circular value flows and feedback loops in service ecosystems. Pinpoint key areas for sustainable and regenerative service design. This exercise helps teams move beyond linear thinking.

Duration
2.7 hours
Group Size
6-10
Category
Service Design Tools
Difficulty
Easy
Participants will:

  • Map circular value flows in a service ecosystem.

  • Identify feedback loops and dependencies.

  • Find leverage points for system change.

  • Design regenerative service models.

  • Understand system dynamics and behaviors.

  • Create sustainable value.

  • Optimize resource flows and minimize waste.

Participants will deliver:

  • A map of ecosystem loops.

  • An understanding of system dynamics.

  • A foundation for intervention.

Think in loops, not just linear flows. Include all stakeholders, even indirect ones. Consider long-term system health. Look for win-win circular opportunities. Address social and environmental sustainability. Start with small pilot interventions. Monitor system-wide effects. Design for regeneration, not just efficiency. Sometimes, identifying the right stakeholders is harder than it looks; give teams time to iterate.

  1. Map current ecosystem stakeholders and flows.

  2. Identify different types of value:


  • Economic value

  • Social value

  • Environmental value

  • Knowledge and information.


  1. Trace value flows between stakeholders:


  • Input and output flows.

  • Waste and byproduct streams.

  • Information and feedback loops.


  1. Identify circular opportunities:


  • Where can outputs become inputs?

  • How can waste streams become valuable?

  • What feedback loops could be strengthened?


  1. Map reinforcing and balancing loops.

  2. Find leverage points for intervention.

  3. Design circular service innovations.

  4. Plan implementation strategy.

  5. Monitor ecosystem health indicators.

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For Facilitators

  • Review participant profiles and expectations
  • Prepare all materials and supplies
  • Test technology and room setup

For Participants

  • Complete pre-session survey
  • Review background materials
  • Prepare examples or case studies

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  • Ecosystem mapping materials.

  • Systems thinking frameworks.

  • Circular economy principles.

  • Value flow analysis tools.

  • Large format mapping space.

  • Sustainability metrics.

  • Leverage point analysis.

  • Implementation planning tools.

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Ecosystem Loops - Service Design Tools
Service Design Tools guide to ecosystem loops.

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