Research

User Research Planning Workshop

This workshop uses design thinking, rapid prototyping, and user validation. Teams generate, test, and refine solutions quickly. We use proven methods to maximize learning and reduce risk.

Facilitation Script
Duration
4 days
Group Size
6-12
Category
Research
Format
In-person

  • Apply rapid design and validation methods to challenges.

  • Generate and test solutions quickly.

  • Learn user-centered design thinking.

  • Develop rapid prototyping and user validation skills.

  • Create roadmaps for solution development.

The team will:

  • Understand user needs and pain points.

  • Document and prioritize research insights.

  • Develop research-backed recommendations for product decisions.

9:00am-9:15am
BREAK 15 min
Introductions
9:15am-9:30am
BREAK 15 min
Icebreaker
9:30am-10:00am
Research 30 min
Research Objective Setting

Research without objectives wastes time. Research Objective Setting defines what you need to learn before conducting res...

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10:00am-10:30am
IDEO 30 min
IDEO - Define Your Audience

Part of LUMA collection. --- Consider the broad spectrum of people who will be touched by your design solution.

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10:30am-11:00am
Service Design Tools 30 min
Research Plan

A comprehensive document outlining research objectives, methods, timeline, and deliverables to ensure systematic and eff...

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11:00am-11:15am
BREAK 15 min
Morning Coffee Break
11:15am-11:45am
Service Design Tools 30 min
Interview Guide

A structured framework for conducting user interviews that ensures consistent data collection while allowing for natural...

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11:45am-12:15pm
Service Design Tools 30 min
Recruiting Screener

A questionnaire or interview protocol used to identify and select appropriate participants for user research studies bas...

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12:15pm-12:45pm
Exercise 30 min
Research Plan Creation (ID: 123, 105 min → 30 min logistics focus)
12:45pm-1:00pm
BREAK 15 min
Next Steps/Daily Checkout

Unlock Full Agenda & Timing

Create a free account to access step-by-step instructions, agendas, and resources for all activities.

For Facilitators

  • Review participant profiles and expectations
  • Prepare all materials and supplies
  • Test technology and room setup

For Participants

  • Complete pre-session survey
  • Review background materials
  • Prepare examples or case studies

Unlock Pre-Work Requirements

Create a free account to access step-by-step instructions, agendas, and resources for all activities.


  • Large paper (A1 or flip chart)

  • Sticky notes (various colors)

  • Sharpie markers (black, blue, red)

  • Fine-tip markers

  • Pens and pencils

  • Dot stickers

  • Masking tape

  • Workshop templates and worksheets

  • Industry examples and case studies

  • Laptops/tablets

  • WiFi access

  • Digital camera

  • Projector/screen

  • Power strips

  • Printed backup materials.


Considerations: Large wall space, moveable tables, comfortable seating, good lighting, a quiet environment, and temperature control are all important for a good workshop.

Unlock Materials Required

Create a free account to access step-by-step instructions, agendas, and resources for all activities.

  • Facilitator Guide (PDF)
  • Participant Workbook Template
  • Presentation Slides
  • Printable Materials

Unlock Resources & Templates

Create a free account to access step-by-step instructions, agendas, and resources for all activities.

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