Technical Issues

Recover gracefully from technology failures. Backup plans for audio issues, screen share problems, and connectivity drops.

4 cards

Tech Failure

Trigger: Tools not working

Quick Response

Have analog backup ready. Paper and markers always work.

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Tech Failure - Front
Tech Failure - Back
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Audio Issues

Trigger: Can't hear virtual participants

Quick Response

Switch to chat for input, or do phone dial-in as backup.

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Audio Issues - Front
Audio Issues - Back
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Screen Share Fail

Trigger: Can't share content

Quick Response

Email/Slack the content, or describe verbally and continue.

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WiFi/Internet Down

Trigger: Lost internet connectivity

Quick Response

Switch to offline activities. Use paper, whiteboards, verbal discussion.

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WiFi/Internet Down - Front
WiFi/Internet Down - Back
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