Research

Interview Script Development

Structured scripts are key to good interviews. This 90-minute exercise helps create interview guides that balance structure and flexibility. Develop protocols to ensure consistent, high-quality data collection.

Duration
1.5 hours
Group Size
6-10
Category
Research
Difficulty
Easy
Participants will develop question sequences aligned to research objectives, balance open and closed questions, create probes for deeper exploration, and test/refine scripts.

  • A complete, ready-to-use interview script.

  • Well-structured questions and logical flow.

  • A consistent interview protocol for the team.

Encourage open-ended questions. Make sure probes dig deep. It's easy to get caught up on wording; remind participants that the first version is a draft.

  1. Objective Review (10 min): Define learning goals.

  2. Question Drafting (35 min): Write interview questions.

  3. Sequencing (20 min): Order questions logically.

  4. Probe Development (15 min): Create follow-up questions.

  5. Script Testing (10 min): Role-play to refine the script.

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For Facilitators

  • Review participant profiles and expectations
  • Prepare all materials and supplies
  • Test technology and room setup

For Participants

  • Complete pre-session survey
  • Review background materials
  • Prepare examples or case studies

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  • Research objectives.

  • Script template.

  • Question types reference.

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Discussion

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