Strategy

Storyboard

Storyboards visually narrate user interactions with a product or service. They use sketches or images in panels to show the user experience over time. This helps teams align on a shared vision.

Duration
2 hours
Group Size
2-4
Category
Strategy
Difficulty
Easy
Participants will:

  • Visualize user interactions.

  • Communicate design concepts.

  • Explore different scenarios.

  • Build empathy through storytelling.

  • Identify potential issues.

  • Align team vision.

  • Test concepts.

Participants will produce a storyboard that is a visual narrative of a user experience, leading to effectively communicated ideas.
Focus on storytelling over artistic skill. Context and emotion are key. Maintain consistent panel style. Show cause and effect. Consider multiple scenarios. Test comprehension with users. Photos work well, but simple sketches are great too.

  1. Define the user story.

  2. Identify key moments.

  3. Plan 6-12 frames.

  4. For each frame, sketch:


  • The user and their context.

  • Actions.

  • Emotions.

  • Environment.

  • Touchpoints.


  1. Add captions.

  2. Include thought bubbles.

  3. Show time progression.

  4. Highlight pain points or delight.

  5. Keep drawings simple.

  6. Review continuity.

  7. Get team feedback.

  8. Refine based on insights.

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For Facilitators

  • Review participant profiles and expectations
  • Prepare all materials and supplies
  • Test technology and room setup

For Participants

  • Complete pre-session survey
  • Review background materials
  • Prepare examples or case studies

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  • Paper or templates.

  • Pencils and erasers.

  • Markers or pens.

  • Sticky notes.

  • Reference images.

  • Digital drawing tools (optional).

  • Camera (optional).

Unlock Materials Required

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  • Facilitator Guide (PDF)
  • Participant Workbook Template
  • Presentation Slides
  • Printable Materials

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